Le plus récent matériel de formation Nortel 920-316 920-320 920-807

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Code d'Examen: 920-316
Nom d'Examen: Nortel (SCCS/Express/TAPI/Web Client/Agent)
Questions et réponses: 69 Q&As

Code d'Examen: 920-320
Nom d'Examen: Nortel (Meridian 1 Database)
Questions et réponses: 53 Q&As

Code d'Examen: 920-807
Nom d'Examen: Nortel (Nortel Unified Communications Solutions)
Questions et réponses: 56 Q&As

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NO.1 Assuming the customer and all of the project team members are located in the same city, which
unified communications enablement application can have the greatest impact on increasing the
gross profit margin for a fixed-fee professional services project with multiple project team
members?
A.Real-time collaboration can provide faster group decision making, streamline project tasks and
deliverables that are shared, and allow the project to be
B.
C.Audio and video conferencing can reduce the travel and expense overhead for fixed-fee professional
services projects when team members must meet for
D.
E.Presence and availability can help increase productivity by identifying which project team members are
reachable to answer immediate questions.
F.IM Chat can provide real-time answers to immediate project questions to enhance productivity for the
project team.
Correct:A

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NO.2 In an Office Communications Server (OCS) 2007 Enterprise Edition environment, which solution
increases the availability of OCS 2007 services?
A.deployment of a mediation server
B.deployment of an archiving server
C.deployment of edge servers
D.deployment of a load balancing technology with the OCS 2007
Correct:D

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.3 Which unified communications application, when implemented, can successfully solve the time
value of money business challenge for bank and financial institutions attempting to provide
customers with faster loan approvals?
A.self-service websites enabled with IM chat
B.real-time unified messaging with key loan personnel
C.reservation-less audio conferencing
D.real-time collaboration with key loan personnel
Correct:D

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.4 A company that is implementing unified communications (UC) has a mobile workforce that
utilizes mobile end point devices such as PDA devices. Which security methodwill be needed to
secure UC dialogue between the PDA devices?
A.Authentication
B.Encryption
C.One time passwords
D.RFID tagging and tracking
Correct:B

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.5 When paired with a Communication Server 1000 PBX, the Microsoft Office Communicator client
uses a feature called twinning or dual-forking. What is twinning?
A.a type of conference call
B.two telephones sharing a single extension number
C.telephone set cloning
D.two users sharing an extension number
Correct:B

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.6 Which critical business application and/or process coupled with unified communication
enablement can provide executive management with real-time financial information/data to make
financially driven business decisions in real-time?
A.customer service (CS)
B.enterprise resource planning (ERP)
C.customer relationship management (CRM)
D.sales force automation (SFA)
Correct:B

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.7 A company has an existing traditional TDM PBX and wishes to implement a unified
communications project. At the present time it is more feasible to add a second VoIP-enabled PBX
into the existing configuration to complete the project rather than replace the existing system. To
make this system work as designed, the company must purchase and configure which other piece
of hardware for this solution?
A.Router
B.IP gateway
C.New telephone sets
D.This solution is not possible
Correct:B

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

NO.8 Installation of Office Communications Server (OCS) 2007 requires the extension of the active
directory domain services schema so that creation and configuration of objects in the Active
Directory can take place. Which two active directory objects are necessary for OCS 2007 to
operate? (Choose two.)
A.home telephone number
B.session initiation protocol (SIP) URI
C.telephone extension number
D.fully qualified domain name
Correct:B C

Nortel examen   certification 920-807   920-807   certification 920-807   920-807 examen

Nortel 920-320 examen pratique questions et réponses

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Code d'Examen: 920-320
Nom d'Examen: Nortel (Meridian 1 Database)
Questions et réponses: 53 Q&As

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NO.1 Certkiller .com wants external calls at a particular station to forward to an administrative
assistant under busy or no answer conditions, but wants internal calls under busy or no
answer conditions to forward to voicemail. Which software feature should you use to meet
this request?
A. The Meridian Integrated Personal Call Director (MIPCD) application would be required to
route based on Caller ID
B. The feature Call Forward by Call Type (CFCT) routes calls receiving a no answer or busy to
separately defined dialing numbers (DNs) based on if the call is internal and external
C. The feature Call Forward by Call Type (CFCT) only routes calls receiving a no answer to
separately defined dialing numbers (DNs) based on if the call is internal and external, busy calls
always follow the hunt DN.
D. Call Forward by Call Type (CFCT) only routes call receiving a busy to separately defined
dialing numbers (DNs) based on if the call is internal and external, no answer calls always
follow the forward no answer (FNA) DN
Answer: B

Nortel   certification 920-320   920-320

NO.2 Certkiller .com wants to be reassured that their customer data is safe on their Option 11C,
or Option 11C mini. How is the customer database backed up on these systems?
A. Optivity Telephony Manager (OTM) is required to backup the Meridian 1 Option 11C or 11C
mini to Meridian 1 Option 11C Hard Disk Drive (HDD).
B. The system backup procedure automatically backs up the customer configuration over the
Ethernet link to a customer provided server at midnight (daily).
C. The Equipment Data Dump (EDD) backs up the latest configuration database, including
recent service changes, by copying from the system's main memory (RAM) to the primary flash
ROM, Backup Flash ROM, and PCMCIA card (if one is present).
D. The EDD procedure backs up the latest configuration database, including recent service
changes, by copying from the system's main memory (RAM) to the Hard Disk Drive, and the
Floppy Disk Drive (FDD), if equipped.
Answer: C

Nortel examen   920-320   certification 920-320   920-320

NO.3 Which procedure should you use to effectively implement Ethernet interface (ELAN) on a
Meridian1 system?
A. Use LD 17, Create host entries, Assign host to primary and/or Primary IP address(es), Set up
Ethernet subnet mask, Set up routing entry.
B. Use LD 117, Create host entries, Assign host to primary and / or secondary IP address(es), Set
up Ethernet subnet mask, Set up routing entry.
C. Enable the ELAN interface in LD 117, Use ipconfig to ensure that the IP address(es), subnet
mask and gateway have been auto-configured by the DHCP server.
D. Enable the ELAN interface in LD 17, Use ipconfig to ensure that the secondary IP address(es)
subnet mask and gateway have been auto-configured by the Dynamic Host, Configuration
Protocol (DHCP) server.
Answer: B

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NO.4 On A Non Direct Inward Dial (DID) incoming trunk, which overlay (LD) should you use to
route calls to an Automatic Call Distribution (ACD) DN 6000?
A. LD 16 AUTO (Auto Terminate) YES ATDN (Auto terminate DN) to 6000
B. LD 16 AUTO (Auto Terminate) YES and LD 14 ATDN (Auto Terminate DN) to 6000
C. LD 16 AUTO (Auto Terminate) YES and 15 ATDN (Auto Terminate DN) to 6000
D. LD 16 IDC (Incoming Digit Conversion) 27 and LD 49 IDTG (Incoming Digit Termination
Group) to 6000
Answer: B

Nortel examen   920-320 examen   920-320   920-320

NO.5 Certkiller .com has reported that some local calls are NOT going through (the caller hears
no ringing, etc.). Which two tools can the technician use to determine which trunk is
responsible? (Choose two.)
A. Use LD 80, to trace the DN of the telephone with the problem call. While the problem is
occurring, the output will identify the TN of the trunk for further testing.
B. Use LD 36, to list threshold overflows for the local route. Look for trunks with excessive
short holds and conduct further testing on those trunks using the TRK command in Load 36.
C. Use LD 80, to initiate a Malicious Call Trace (MCT) on the DN reporting the problem for the
date and time indicated in the problem report. This will identify the TN of the trunk involved.
D. Use LD 40, Call Detail Recording Diagnostic, to trace call history for the DN of the user
reporting the problem. From the CDR records output, correlate the call record time with the time
of the users problem call. The matching CDR record will identify the TN of the trunk that should
be tested.
Answer: A B

Nortel   920-320   920-320

NO.6 To ensure that customers are informed about Ethernet LAN ports, what information
should you provide the customer about Meridian1 system ELANs?
A. The Nortel Networks ELAN is used for system administration and must be directly connected
to a Customers LAN (CLAN).
B. The Nortel Networks ELAN is the Enhanced Local Area Network sued to perform system
backups across the network to a customer provided server.
C. The Nortel Networks ELAN is used for connection to other Nortel Networks applications and
must be protected from traffic on a Customers LAN (CLAN).
D. The Nortel Networks ELAN is always a closed private LAN, using a simple hub for
connecting the Meridian 1 system to Optivity Telephony Manager (OTM), CallPilot, or
Symposium.
Answer: C

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NO.7 The Human Resources department wants to have the HR help line?appear on everyone's
telephone (8 users) in the department. They want any available employee to answer "HR
help line" calls. In addition, they want to be able to receive as many simultaneous calls as
there are employees (8) in the department. What would you recommend to the customer?
A. An Automatic Call Distributor (ACD) queue must be setup in Load 32. The 8 employees are
then defined as agents of that ACD group.
B. A Uniform Call Distribution (UCD) list can be defined with the DN's of the 8 employees in
the Human Resources department.
C. A multiple Appearance, Single Call Arrangement DN (SCR or SCN) can be programmed as a
secondary DN on the 8 users digital or Internet Telephones. It allows as many calls to be in
progress as there are appearances of the DN.
D. A Multiple Appearance, Multiple Call Arrangement DN (MCR or MCN) can be programmed
as a secondary DN on the 8 users digital or Internet Telephones. It allows as many calls to be in
progress as there are appearances of the DN.
Answer: D

Nortel   920-320   certification 920-320   920-320   920-320

NO.8 Certkiller .com's disaster recovery plan calls for off-site backup of its Meridian1 system
database, in case a disaster destroys the on-site copies of the system's configuration. How
would you fulfill this request for a Meridian1 Option 61C or 81C?
A. Optivity Telephony Manager (OTM) is the only way to crate an off-site backup for the
Meridian 1 Option 61C or 81C.
B. An auxiliary Floppy Disk Drive (Fdd) would need to be equipped on the Meridian 1 Option
61C or 81C to create the off-site backup.
C. Ensure that they have an extra blank PC Card (PCMCIA) blank memory card and that they
are properly trained to perform an Equipment Data Dump (EDD) on the blank card for off-site
storage.
D. Ensure that they have 2 MB (1.544 MB formatted capacity) blank floppy disks and that they
are properly trained to perform an EDD on the blank floppy disk for off-site storage.
Answer: D

Nortel   920-320   920-320

NO.9 A telephone needs to be restricted from access to the Paging (PAG) route. If the PAG route
Trunk Access Restriction Group (TARG) equals 1, 3, 5, 6, 7, What should be the Trunk
Group Access Restriction (TGAR) of that telephone?
A. 0
B. 2
C. 4
D. 6
Answer: D

Nortel   920-320   920-320 examen   920-320 examen   920-320

NO.10 The Customer Data Block (LD 15) is used define customer related timers when customizing
a Meridian1 system to customer requirements. Which timer is NOT defined in the
Customer Data Block (LD 15)?
A. switchhook flash timing
B. dial tone and Interdigit timeout
C. busy tone / overflow tone timeout
D. off hook alarm security timeout timer
Answer: D

Nortel   920-320   920-320 examen   certification 920-320   920-320

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